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In telephone interpreting, what is a common problem regarding support?

  1. Too much collaborative assistance

  2. Lack of support in problem-solving

  3. Overwhelming assistance from peers

  4. Reduced need for communication

The correct answer is: Lack of support in problem-solving

In the context of telephone interpreting, the selected answer about the lack of support in problem-solving highlights a significant challenge faced by interpreters in this modality. Telephone interpreting often occurs in situations where interpreters do not have immediate access to visual cues, which can complicate understanding and communication. When issues arise during the interpreting process, such as technical difficulties or misunderstandings between the parties, interpreters may find themselves isolated without the collaborative environment that on-site interpreting provides. This isolation can hinder their ability to effectively resolve problems, as they are unable to consult with colleagues or receive real-time support from others on-site. In contrast, the other options describe scenarios that are less typical in telephone interpreting. The notion of too much collaborative assistance or overwhelming assistance from peers does not align with the usual solitary nature of telephone interpreting, where interpreters often work independently. While reduced need for communication may appear relevant, it does not accurately portray the dynamics of telephone interpreting, where effective communication remains crucial despite the lack of visual elements. Thus, the lack of support in problem-solving stands out as a key issue that interpreters may encounter in telephone interpreting scenarios.